Terms of Use

Last Updated: August 12, 2026

Company: Gutters Unlimited LLC | Website: https://unlimitedgutters.com

Gutters Unlimited LLC (“Company,” “we,” “our,” or “us”) operates the website https://unlimitedgutters.com (the “Website” or “Site”) and is located in Melbourne, Florida. By accessing or using the Site, participating in any Program described below, or using our services, you agree to be bound by these Terms of Use and our Privacy Policy (together, the “Terms”). If you do not agree, please do not use the Site or enroll in any Program.

Customer Communications Terms

1. Program Description and Acceptance of Terms

Gutters Unlimited LLC (“Company,” “we,” “our,” or “us”) operates one or more text messaging, email, and call programs (collectively, the “Programs”) to communicate with customers and prospects regarding our services. These Programs may include, without limitation:

• Service-related alerts and reminders.
• Customer support and scheduling updates.
• Post-project follow-up communications, including satisfaction surveys, Net Promoter Score (NPS) collection, qualitative feedback about completed work, and invitations to leave public reviews on third-party platforms.
• Where permitted, limited informational or promotional messages related to our services.

By providing your contact information (including your mobile phone number and email address) and opting in to receive messages from us, or by using our Website or services, you agree to these Terms & Conditions and our Privacy Policy (together, the “Terms”). If you do not agree, please do not enroll in any Program or use the Website.

• Program / Brand Name(s): “Gutters Unlimited LLC Customer Communications”
• Program Description: One-time and recurring communications by SMS, MMS, phone, and email related to service scheduling and support, post-project surveys (including NPS), feedback collection, and invitations to leave public reviews, as well as other service-related and, where permitted, limited promotional messages.

2. Message Frequency and Charges

• Message and data rates may apply.
• Message frequency may vary based on your interactions with us and which Programs you join (for example, number of projects, survey requests, or inbound inquiries).
• Your wireless carrier may charge you for text messages according to your mobile plan. You are responsible for any such charges.

3. Opt-In and Opt-Out

You may opt in to receive messages from us by, for example, submitting a form on our Website that includes consent language, requesting text or email updates, providing your information during a service interaction, or otherwise agreeing to receive communications.

Opt-Out Instructions (STOP):

• To stop receiving text messages from a Program, reply “STOP” to any message we send you.
• After you send “STOP,” we may send you a one-time confirmation message to confirm that you have been unsubscribed from that Program. After this, you will no longer receive messages from that specific Program, but you may still receive messages from other Programs you have joined (unless and until you opt out of those Programs as well).

Help Instructions (HELP):

• If you need assistance with a Program, reply “HELP” to any message or contact us using the information in Section 6 (Customer Support).

You may also contact us directly using the information in Section 6 to request that we stop sending messages via SMS, email, or phone.

4. Carrier Disclosures

Carriers are not liable for any delayed or undelivered messages. Availability of a Program and performance of message delivery may be affected by your carrier’s coverage and network conditions.

5. Post-Project Survey and Review Requests

After a project or service is completed, we may contact you by phone, SMS/MMS, or email to:

• Request that you complete a satisfaction survey.
• Collect a Net Promoter Score (NPS) or other rating regarding your experience.
• Gather qualitative feedback about the work that was performed.
• Ask you to leave a review on public platforms (such as online review or social media sites), at your discretion.

Your participation in surveys, feedback requests, or public reviews is voluntary. Declining to participate will not affect your ability to receive services from us.

6. Customer Support and Contact Information

If you have questions about these Terms or any Program, or if you need help, please contact us:

• Phone: (321) 506-7000
• Email: guttersunlimitedfl@gmail.com
• Mailing Address: 7615 Progress Cir West, Melbourne, FL 32904

You may also reply HELP to any text message for assistance.

7. Link to Privacy Policy

For more information about how we collect, use, and share your information, including information collected through the Programs and the Website, please review our Privacy Policy at https://unlimitedgutters.com/privacy-policy/.

General Website Terms

8. Use of the Site

The Site and its content are provided for informational and promotional purposes only. You may not use the Site for any unlawful purpose, to distribute malware, to attempt unauthorized access, or to interfere with Site functionality.

9. Intellectual Property

All text, graphics, logos, images, and code on the Site are our property or the property of our licensors and are protected by copyright and trademark law. You may not copy, reproduce, or distribute any content without written permission.

10. User Submissions

If you submit information, messages, or uploaded files through forms on the Site, you grant us a non-exclusive right to use that information for the purpose of responding to your inquiry or providing services. Do not upload or transmit unlawful, defamatory, or infringing material.

11. Third-Party Links and Services

The Site may contain links to third-party websites or embedded services such as videos, maps, analytics, or chat tools. We are not responsible for the content or practices of those external sites. Accessing them is at your own risk.

12. Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied. We do not guarantee that the Site will be error-free, secure, or uninterrupted.

13. Limitation of Liability

In no event shall we or our affiliates, employees, or service providers be liable for any indirect, incidental, or consequential damages arising from use of the Site or reliance on its content.

14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

15. Governing Law

These Terms are governed by the applicable laws of the United States and any state(s) in which we operate, without regard to conflict of law principles. These Terms apply to all of our locations and operations.

16. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this document. Continued use of the Site or participation in any Program after updates are posted constitutes acceptance of the revised Terms.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of the Site and participation in the Programs, and supersede any prior agreements or understandings regarding those matters.

19. Contact

For questions regarding these Terms, contact us using the information provided in Section 6 above.